Shipping, Returns & Exchange Policies
DOMESTIC SHIPPING: We are pleased to provide simple and affordable shipping options. Domestic shipping is FREE for orders over $99. Orders under $99 incur a small shipping fee of $7.50. Hawaii & Puerto Rico are included. USA standard shipping ships from Texas, First Class Mail and usually takes 3-5 days depending on your location.
PRIORTY SHIPPING: We do offer priority shipping at checkout for $11.00 flat rate. If you select priority shipping, your order will be shipped out the next business day by one of our priority carriers. Priority usually takes 2-3 business days depending on location.
We now ship to Canada for a flat rate of $40. Your order will ship within 2-3 business days via USPS First Class Mail. We do not offer priority shipping for international orders.
PAYMENT PLANS: We now offer payment plans! Find Shop Pay & Sezzle at checkout for payment options! Shop now, pay later. Your item ships immediately unless it's a pre-order item. Pre-order items will be clearly stated in the item description.
Return & Exchange Policy
We hope that you love your purchase. If you need to return or exchange an item, please review our return & exchange policy below.
Return & Exchange Conditions:
- Request the return within 5 days from the carrier tracking delivery date.
- Insure the item is unused, unaltered and unwashed condition.
- Return the item with all tags attached in the original packaging.
- Provide your order number & receipt from our store.
- Items marked as Sale, Clearance or Holiday cannot be returned.
- All shipping costs are non-refundable and will be deducted from the return.
- Buyer is responsible for shipping costs on the items being returned/exchanged.
We will not be able to accept any merchandise that is returned without original tags or shows any sign of use. If an item is returned and it is not in new condition with tags, the item will not be eligible for a refund or exchange. The customer will be notified by email as to why the refund or exchange will not be processed. If for any reason you need to return or exchange an item, please contact our shop at email@example.com so we can approve your request prior to sending the item back.
Full priced Items: Full priced items may be returned or exchanged by the customer within 5 business days of when the postal carrier delivered the item, which can be found under the tracking number for the item.
Sale & Holiday Merchandise: All sale, clearance & holiday items are final sale. There are no refunds or store credits for sale, clearance, or holiday items.
Shipping Charges: All shipping costs are non-refundable. Shipping costs to mail items back to our shop are the buyers responsibility. Additionally, if we are exchanging an item, it will be the buyer responsibility to incur the shipping cost back to the address provided. Our shop will contact you for payment once we weigh the item. Payments for shipping cost are sent via PayPal.
Store Credit: If you prefer a store credit instead of a return or exchange, please let us know. Store credits are issued by a gift card to your email. Shipping will be deducted from the original order. The remainder of the balance will be added to your store credit and emailed to you for future use.
Important Note: We thoroughly inspect our items and provide descriptions to insure you are satisfied before all shipments. In addition, we provide our contact information and are happy to provide measurements prior to shipping. If for any reason we send you the wrong item, we will promptly send you a return label, and once we receive your item back, will we send you the correct item. We take pride in our products and service and if you have any questions, please email us at firstname.lastname@example.org or click the contact us button on our website.
Thank you for your business! Amanda